Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
Our products are made to order, so processing times may vary slightly depending on the product and order volume.
Once your order has been processed, you will receive a confirmation email with tracking information when available.
Shipping Rates & Delivery Estimates
United States (Free Shipping)
We offer Free Standard Shipping within the United States.
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Shipping cost: Free
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Estimated delivery time: 5–10 business days after processing
International Shipping
International shipping rates are calculated at checkout.
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Estimated delivery time: 7–21 business days after processing
Delivery times may vary depending on destination, customs clearance, and local postal services.
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
Shipping Delays
Delivery times are estimates and may be affected by factors beyond our control, including carrier delays, customs processing, weather conditions, or peak seasons.
Incorrect Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays or lost shipments due to incorrect or incomplete addresses provided by the customer.
If an order is returned due to an incorrect address, additional shipping fees may apply.
Lost or Missing Packages
If your tracking information indicates that your package has been delivered but you have not received it, please contact us at support@gearsty.com within 7 days of the delivery date.
We will assist you in investigating the issue with the shipping carrier.
Damaged Items
If your order arrives damaged, please contact us at support@gearsty.com within 7 days of delivery and include photos of the damaged item and packaging so we can resolve the issue promptly.
Contact Information
For any shipping-related questions, please contact us at: